Contact Information | St. Jude Medical

Contacting St. Jude Medical

Thank you for your interest in St. Jude Medical.We appreciate questions and feedback regarding our company and products.For general questions or comments about our company, please contact our global headquarters.For communications related to products, see below.

Global Headquarters

Toll-free number: +1-800-328-9634
Phone number: +1-651-756-2000
Fax number: +1-651-756-3301
Mailing address: St. Jude Medical Inc.
One St. Jude Medical Drive
St. Paul, MN 55117-9983
USA

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We cannot provide medical advice

St. Jude Medical, as a manufacturer, does not provide clinical or medical treatment recommendations to people with a medical condition.We urge you to contact your physician directly regarding any questions specific to your situation.If this is an emergency, contact your local paramedics.

Looking for St. Jude Children’s Research Hospital?

We are often confused with the St. Jude Children’s Research Hospital.We applaud the work of the hospital but are not affiliated with its facility, employees or patients.Visit St. Jude Children’s Research Hospital.

Product Orders and Order Questions

To get you the service you need when you need it, we have grouped our customer service experts according to our product offerings.

If you do not find contact information for your geographical region, please contact your local sales office or distributor listed here.

Cardiovascular and cardiac ablation technologies (for U.S. customers)

Includes: cardiology, atrial fibrillation, heart valves, heart valve repair, other cardiac surgery products and mechanical circulatory support devices

Toll-free number: +1-855-478-5833 (+1-855-4STJUDE)
Phone number: +1-651-756-5833
Fax number: +1-800-374-2505
Email
Mailing address: St. Jude Medical Inc.
One Lillehei Plaza
St. Paul, MN 55117
USA

Implantable cardiac rhythm management devices (for U.S. customers)

Includes: pacemakers, ICDs and CardioMEMS™ HF System

Toll-free number: +1-800-681-9293
Fax number: +1-800-918-8111
Email
Mailing address: St. Jude Medical Inc.
One Lillehei Plaza
St. Paul, MN 55117
USA

Neuromodulation products (for U.S. customers)

Includes: spinal cord stimulation and radiofrequency ablation products

Toll-free number: +1-800-727-7846, option 4
Phone number: +1-972-526-8286
Fax number: +1-866-336-8978
Email
Mailing address: St. Jude Medical Inc.
Neuromodulation Products
6901 Preston Road
Plano, TX 75024
USA

Technical Support

If you do not find contact information for your geographical region, please contact your local sales office or distributor listed here.

Cardiovascular and cardiac ablation technologies, capital equipment (for customers worldwide)

Includes: electrophysiology, cardiology, atrial fibrillation, heart valves, heart valve repair, mechanical circulatory assist devices, OCT, FFR, 3D mapping systems (EnSite™ Velocity™ cardiac mapping system, EnSite Precision™ cardiac mapping system, EP recording systems), WorkMate Claris™ system, ICE ultrasound systems (ViewMate™ ultrasound console), X-ray systems (including MediGuide™ Technology), large HD display systems (VantageView™ system) and other cardiac surgery and ablation products

Toll-free number: +1-855-478-5833 (+1-855-4STJUDE)
Fax number: +1-877-281-0261
Email
Mailing address: St. Jude Medical Inc.
USD Capital Services
One St. Jude Medical Drive
St. Paul, MN 55117-9983
USA

Neuromodulation implantable electronic systems (for customers worldwide)

Includes: spinal cord stimulation; deep brain stimulation and phrenic nerve stimulation; recharging systems for implantable stimulators

Phone number: +1-972-309-8000, option 3

Email
Mailing address: St. Jude Medical Inc.
Neuromodulation Products
6901 Preston Road
Plano, TX 75024
USA

Cardiac rhythm management products (for customers in Canada, South America and the U.S.)

Includes: pacemakers, ICDs, CRT devices, leads, programmers, implant delivery tools, accessories

Toll-free number: +1-800-722-3774
Phone number: +1-818-493-4200
Fax number: +1-800-756-7223
Email
Mailing address: St. Jude Medical Inc.
Cardiac Rhythm Management Products
15900 Valley View Court
Sylmar, CA 91342
USA

Cardiac rhythm management products (for customers in Africa, Europe and the Middle East)

Includes: pacemakers, ICDs, CRT devices, leads, programmers, implant delivery tools, accessories

Phone number: +46-8-474-4147
Fax number: +46-8-760-5126
Email
Mailing address: St. Jude Medical Sweden AB
Isafjordsgatan 15
SE-164 40 Kista
Sweden

Remote care: Merlin.net™ Patient Care Network and CardioMEMS™ HF System (for customers in Canada, South America and the U.S.)

Toll-free number: +1-877-696-3754
Phone number: +1-818-493-4258
Email
Mailing address: St. Jude Medical Inc.
Cardiac Rhythm Management
15900 Valley View Court
Sylmar, CA 91342
USA

New Customers or Current Customer Updates

We make becoming a new customer or updating your customer information easy.Simply complete this form.

製品のセキュリティ

当社の製品のセキュリティに対する取り組み

セント・ジュード・メディカルは、当社のデバイスのセキュリティおよび機密個人データのプライバシーを保護することに積極的に取り組んでいます。当社の製品と情報のセキュリティに対する取り組みについての声明をお読みください。

当社には、一般的な製品セキュリティの質問および製品セキュリティ脆弱性報告に回答するための専門チームがあります。お問い合わせ方法などの詳細はこちら (英語のみ)。

Device Registration Updates

If your implant was performed in Australia, Canada or the United States, you can request a new patient ID card or update your contact information:

Through our online form OR
By contacting a device registration specialist listed below

If you received your device outside of Australia, Canada or the United States, please contact the St. Jude Medical distributor in your area.

Australia: ICD, Pacemaker, Neuromodulation System and Heart Valve Recipients
St. Jude Medical Australia Pty.Ltd.
17 Orion Road
Lane Cove, NSW 2066
Australia

Toll-free number: +61-1800-839-259
Phone number: +61-2-9936-1200
Alternate number: +61-3-9644-5900
Fax number: +61-2-9936-1222
Email

Canada: Pacemaker, ICD, Neuromodulation System and Heart Valve Recipients
St. Jude Medical Canada, Inc.
6975 Creditview Road
Unit #1
Mississauga, Ontario
L5N 8E9
Canada

Toll-free number: +1-888-276-4170
Phone number: +1-905-286-4000
Fax number: +1-905-812-4295
Email

United States: Pacemaker and ICD Recipients
St. Jude Medical, Inc.
IESD – Patient Records Dept. 905024
15900 Valley View Court
PO Box 9221
Sylmar, CA 91392-9221
USA

Toll-free number: +1-800-550-1648 or +1-800-777-2237 ext. 2183
Answering service: +1-800-722-3423
Fax number: +1-888-738-3676
Email
Hours: 6 a.m. to 5 p.m.(Pacific Time), Monday through Friday

United States: Heart Valve Recipients
St. Jude Medical, Inc.
Postmarket Surveillance
5050 Nathan Lane North
Plumouth, MN 55442
USA

Toll-free number: +1-800.344.5833
Fax number: +1-877.438.5058
Email
Hours: 7:30 a.m. to 4 p.m.(Central Time), Monday through Friday

United States: Neuromodulation System Recipients
St. Jude Medical, Inc.
Neuromodulation Patient Records
6901 Preston Road
Plano, TX 75024
USA

Toll-free number: +1-800-727-7846, option 2
Hours: 8 a.m. to 5:30 p.m.(Central Time), Monday through Friday

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当社の製品のセキュリティに対する取り組み